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Missing items portal – troubleshooting guide

APPLICATION STATUS QUESTIONS

Your application status will remain “incomplete” after you have submitted your missing item(s) until our processing team has reviewed your submission. You will receive an email if additional information is required. Once all required information is received and reviewed, your application status will no longer show as incomplete.

 

GENERAL TECHNICAL ISSUES:

Have you set up your UW NetID? Your UW NetID is required to access the Missing Items Portal. See our email titled ‘your UW application is incomplete’ for instructions.

If you have a UW NetID and you’re still having trouble accessing the Missing Items Portal, please try the following:

  1. Clear your browser cache.
    • In Google Chrome go to Settings->Privacy, then Privacy and Security->Clear browsing data.
    • In Safari you can do this from the History menu by selecting “Clear History.”
  2. Close your browser completely.
  3. Open your browser and then use this link: https://apps.admit.washington.edu/missing_item_portal/app/

Follow up via email if you are still having issues accessing the portal.

  • Freshman applicants: uwfrapp@uw.edu
  • International freshman applicants: intlapp@uw.edu
  • Transfer applicants: uwtransfer@uw.edu
  • Postbac applicants: uwpbapp@uw.edu
  • International transfer and postbac applicants: intltr@uw.edu

SUBMISSION ERRORS

Failure to Fetch

Refresh your browser. The Missing Items Portal should now load. This process may need to be repeated multiple times.

Error upon submission

Clear your cache (see General Technical Issues for instructions), refresh and log back in. If you are still unable to submit, please email a PDF of your submission to uwfrapp@uw.edu.

If you are still unable to submit, please email a PDF of your submission to:

  • Freshman applicants: uwfrapp@uw.edu
  • International freshman applicants: intlapp@uw.edu
  • Transfer applicants: uwtransfer@uw.edu
  • Postbac applicants: uwpbapp@uw.edu
  • International transfer and postbac applicants: intltr@uw.edu

PDF was generated, but the ‘SUBMIT’ button is still present

If the ‘submit’ button is present after submitting your missing item(s), your item has not been submitted and you will not receive a confirmation email. Please repeat the submission process until the ‘Submit’ button has been updated to ‘Submitted’ and the system no longer allows you to upload additional items.

Note that the Missing Items Portal is not optimized to receive submission via mobile devices. Ensure that your items are received by submitting them via desktop computer. Items cannot be submitted via cell phone.

 

COMPLETING REQUESTED ITEMS:

Senior Year Information: 12th grade terms

A term is a portion of an academic year. Common terms include a full year, semesters, trimesters, and quarters. Please indicate the specific term in which you completed each course.

Example 1: Semesters

12th grade term Course title Credits Add’l Academic Institution
Semester 1 American Literature 0.5
Semester 2 American Literature 0.5

 

Example 2: Running Start 

12th grade term Course title Credits Add’l Academic Institution
Fall ENGL& 101 5 Bellevue College
Winter MATH& 120 5 Bellevue College
Spring HIST& 146 5 Bellevue College

 

World Language Level: Competency Exams

Under “Course title,” please enter the competency exam you completed, including the target language. Then, list the credits earned, term completed, and grade you received including Pass/Fail grades (if applicable).

In the below example, the competency exam was completed while the student was also taking world language coursework:

Grade Year Terms Course Title Credits per term Grade earned
9 Term 1 Spanish 1 0.5 A
9 Term 2 Spanish 1 0.5 B+
10 Term 1 STAMP proficiency exam Russian 4.0 PASS
10 Term 2 Spanish 2 0.5 A-
11 Term 1 Spanish 2 0.5 A